Terms & Conditions
Welcome to Venkateshwarasilk! These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using Venkateshwarasilk, you agree to be bound by these Terms. If you do not agree, please refrain from using our platform.
1. Introduction
Venkateshwarasilk is an e-commerce platform offering fashion products and related services. These Terms constitute a legally binding agreement between you (“user,” “customer”) and Venkateshwarasilk (“we,” “us,” “our”).
2. Eligibility
You must be at least 18 years old to use our platform.
By using Venkateshwarasilk, you confirm that all information provided by you is accurate, complete, and current.
3. Account Registration
To shop on Venkateshwarasilk, you may need to create an account.
You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
Notify us immediately if you suspect unauthorized access to your account.
4. Product Information
We strive to provide accurate descriptions, images, and pricing of our products. However, slight variations may occur due to display settings or manufacturing processes. Prices and availability are subject to change without notice.
5. Orders and Payments
By placing an order, you agree to purchase the selected items subject to these Terms.
All payments must be made through the payment methods provided on our platform.
We reserve the right to cancel orders due to issues such as stock unavailability, pricing errors, or fraudulent activity.
6. Shipping and Delivery
- Shipping times and costs will be specified at checkout.
- Delivery timelines are estimates and may vary due to unforeseen circumstances.
- Once your order is shipped, you will receive tracking information.
7. Returns and Refunds
- We accept returns for eligible products within 7 days of delivery, subject to our Return Policy.
- Items must be returned in their original condition, with tags and packaging intact.
- Refunds will be processed after inspecting the returned items and may take 7 days to reflect in your account.
8. User Conduct
By using Venkateshwarasilk, you agree not to:
- Violate any applicable laws or regulations.
- Post false, misleading, or defamatory content.
- Engage in activities that harm Venkateshwarasilk’s reputation or functionality.
- Attempt to access, tamper with, or exploit any part of our platform.
9. Intellectual Property
All content on Venkateshwarasilk, including images, logos, text, and designs, is owned by or licensed to Venkateshwarasilk.You may not copy, reproduce, or distribute our content without prior written permission.
10. Third-Party Links
Our platform may include links to third-party websites for your convenience. Venkateshwarasilk is not responsible for the content, privacy policies, or practices of these external sites.
11. Limitation of Liability
Venkateshwarasilk is not liable for any indirect, incidental, or consequential damages arising from your use of our platform.
Our liability for any claim is limited to the amount you paid for the relevant product or service.
12. Indemnification
You agree to indemnify and hold Venkateshwarasilk harmless from any claims, losses, or damages resulting from your violation of these Terms or misuse of our platform.
13. Modifications
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting. Your continued use of Venkateshwarasilk signifies your acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of India, and any disputes will be resolved in the courts of India.
15. Contact Us
If you have any questions or concerns regarding these Terms, please contact us:
Email : prabhakarboga15@gmail.com
Phone : +91 976 580 3368
Address : 715 , shop no 1 kumthekar road Shantai plaza sadashiv peth Pune , 411030